How we handle your information

This Policy applies to the Cyanbox website. It covers forms, inquiries, partner applications and cookie settings.

This site serves industrial customers, partners and visitors interested in laser, vision, testing and automation equipment. If a contract applies, it prevails.

When you contact us, we may collect details you provide. This may include name, company, phone, email, region, project notes, material, process and line speed.

When you visit the site, we may receive browser, device, page, language, cookie and log data. We use it to keep the site working and improve content.

For sales, service or partner talks, we may keep records about needs, samples, quotes, delivery and service response.

We use contact information to reply, arrange engineer contact and provide advice, quotes or partner feedback.

We may use project needs to review material fit, process route, equipment setup, delivery and service support.

We use visits and inquiry paths to improve pages, product materials and service steps.

We may use necessary information to protect the site, review abnormal access, record consent and meet legal needs.

Essential cookies support language choice, consent records, security and core site features. They are always active.

With consent, analytics cookies help us understand page visits and inquiry paths. Advertising cookies help measure campaigns.

Use Cookie settings in the footer to accept all, reject optional cookies or choose by category. New choices apply after saving.

To run the site, process email, provide support or complete delivery, we may share limited information with service providers and project partners.

We may disclose necessary information when required by law, regulators, disputes or protection of lawful rights.

We do not sell personal information without consent. If the business changes, information may move under safeguards.

We keep information only as long as needed for this Policy, contracts, service duties, legal retention, disputes or security.

When information is no longer needed, we delete it, anonymize it or stop identifying the person by another reasonable method.

You may contact us to ask about, correct or add to the information you submitted.

You may choose not to provide non-essential information. This may limit project review or service response.

Some information must be kept for law, contracts, security or disputes. We protect it within the needed scope.

For questions about this Policy or personal information, contact us through the Contact page, footer email or website phone.

We may update this Policy when site functions, business steps, laws or technical services change. The latest date is shown on this page.